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Our Policies

Terms and Conditions of Use

Kitty's Reiki asks for you to take a few minutes to look through the following Terms and Conditions because by using our site, you are automatically agreeing to them. Thank you 

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Using this site or registering for services from Kitty's Reiki means that you automatically agree to abide by the Terms and Conditions. 

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Reiki Treatment

Reiki practitioners do not diagnose conditions, nor do they prescribe substances, perform medical treatment, or interfere with the treatment of a licensed medical professional. We are not healthcare professionals, therefore all Reiki sessions received from practitioners at Kitty's Reiki are not to be construed as a substitute for medical examination, diagnosis or treatment. Only a licensed medical professional is deemed qualified to make any diagnosis or give treatment recommendation. 

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Effects of Treatment

Kitty's Reiki is an alternative holistic based healing service that does not guarantee desired results. Reiki always works to serve the highest good of all concern. Based on this principle, a desired outcome may or may not result from a Reiki session. As the effects of a Reiki session is unique for each individual, the information and testimonials presented in this site is therefore a compilation of different clients’ personal and unique experiences and does not represent all Reiki experiences

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Online Reiki Sessions

All online sessions are private and confidential. Sessions are held on ZOOM or an alternative chat platform. 

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Client’s Role

By booking and receiving a Reiki session, clients agree to accept full responsibility that they solely are in charge of their life journey, life choices, and transformation and agree to take complete responsibility for their own health and well-being, and for the decisions that lead to necessary shifts in attitudes, nutrition and lifestyle

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Clients understand and agree that in order for healing to take place, several sessions is recommended to support the healing process. While it is possible that one Reiki session can make a difference for your health, most long term imbalances were not created overnight and sometimes require multiple Reiki sessions in order to facilitate the healing process. Clients recognize that this process will take commitment and time. 

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With any feedback and suggestions that is offered or recommended, clients are fully responsible for any decisions made thereafter, and agree that anything offered by the practitioner doesn’t come with any guarantees for the effectiveness or success. Kitty's Reiki is not liable for the results of decisions made based on the provided guidance and feedback received as part of a Reiki session

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Prices

The prices listed are subject to change without prior notification.

 

Refusal to Treat, Attune or Provide Service for

We reserve the right to refuse or discontinue a treatment or session at any point. Circumstances where this may apply include, but are not limited to:​

  • The client is under the influence of alcohol or recreational drugs

  • Recent surgery

  • The client behaves in an inappropriate, hostile or offensive manner towards the practitioner

  • The client is or becomes unwell e.g. fever, digestive upset, allergic reaction, seizure, fainting

  • A client is under care for a medical issue that is a contraindication for therapy, this will be discussed during consultation where GP consent is required.

  • Client has not filled out appropriate forms

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Kitty's Reiki will use their professional discretion to give you the utmost respect and care on your Reiki healing and learning journey. 

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Liability

Kitty's Reiki shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.

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Clients agree to indemnify and hold harmless Kitty's Reiki from any claims, damages, losses, or expenses arising out of their use of our services.

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Refund Policy

All services, subscriptions and packages bought are final upon time of purchase. All payments must be made in advance of the session unless otherwise agreed upon.

 

Any scheduled services that are cancelled by the client within 24 hours of the booked timeslot will be considered lost and non-refundable.

 

If the appointment needs to be cancelled or rescheduled by the practitioner or coach within the 24 hour cancellation period, the client will be eligible to reschedule.

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Late Arrivals

Due to the practitioner’s other commitments, a client who arrives late accepts that their session may be shortened according to the time of delay caused by their late arrival. The full cost for the treatment will still be payable by the client.

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No-Shows

After 15 minutes if the client has still not shown up or made contact, the session will be deemed forfeit and cancelled.

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